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Index > Consulting Services > The "Change Agent" CIO   

The Strategy Challenge

True IT Strategy calls for in-depth understanding of your business unit needs, solid relationship building to create genuine working partnerships with the business units, and a strict, risk-return mindset focusing on maximizing business unit profitability.

Today’s Chief Information Officer faces unprecedented and seemingly irreconcilable business pressures to improve bottom line results for the organization while simultaneously guaranteeing total system availability.

Strategic IT Objectives

  • Introduce visionary change for competitive advantage and bottom line gains
  • Maximize returns on IT investment dollars
  • Maintain maximum system availability at lowest cost
  • Reduce operating budgets while improving service levels

The Situation

Any successful IT strategy needs to overcome commmon hurdles such as:

  • Structural conservatism – IT gets little acclaim for taking risks, but receives fierce criticism when systems fail, forcing a built-in resistance to change.
  • Time poverty – Too many conflicting pressures on staff make it exceedingly difficult to tackle all the important objectives.
  • Insufficient risk management – IT departments may lack necessary metrics and tools for defining, measuring, and managing project and investment risks.
  • Organizational inefficiencies – Many IT departments have only minimal capacity for enterprise wide program management, and even fewer have created the institutional relationship building process that guarantees communication and cooperation with the organization’s business units.

The Solution

How will Major Scale help you develop a successful strategy?

Develop an Investment Management mindset – Major Scale will show you how to evaluate and manage your IT initiatives with the same rigorous risk/return demands used by financial investors.

Build Program Management Office (PMO) capability – Major Scale will position your existing PMO (or help you set up a new one) as your due diligence arm for evaluating new IT investments and for tracking the performance of existing ones.

Seek Operational Excellence – Major Scale will help your IT organization discover opportunities for more efficient practices, more productive processes, and improved organizational structures that maximize enterprise objectives.

 

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