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Program Management Office

As modern managers increase their understanding of the interlocking nature of IT initiatives and business initiatives, Program Management has emerged as a critical business discipline. Program Management succeeds by first creating the right organizational environment, one that enables clear communication, clear incentives, and clear lines of authority.

Major Scale will help you set up your Program Management Office (PMO), or revitalize an existing PMO. Our experienced professionals bring a thorough understanding of the technical, organizational, and cultural issues critical to the success of your PMO.

PMO Responsibilities:

• Financial Management: The PMO team must be conversant with financial tools, budgetary guidelines, and historical financial trends within both the company and the industry.

• Master Planning: The team must be able to understand the overall portfolio of project opportunities, their relative risk/return profiles, and their strategic importance to the enterprise.

• Quality Assurance: The team must be able to monitor project progress and understand when and how to intervene in problem projects.

• Resource Management: The team must understand and manage within the internal company culture as well as managing external vendor relationships.

• Process Management: The PMO also serves as a research unit, evaluating best practices, new methodologies, and creative techniques for streamlining the flow of project proposals, approvals, and implementations.

• Integration Management: The PMO must understand the interfaces among current systems, and understand the value of the installed portfolio of IT assets, both hardware and software.

• Enterprise Planning and Risk Management: One of the most important tasks for the PMO is to measure project risk accurately and reliably, from the time of initial proposal through implementation to post-implementation evaluation.

• Communication and Awareness: Cultural and organizational awareness coupled with an understanding of how to move initiatives through a complex organizational structure is essential to the success of the PMO.