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Index > Consulting Services > ROI & Metrics   

Metrics and ROI

There is no such thing as an “intangible” ROI benefit.
If it makes a difference then you can see it. If you can see it you can measure it. If you can measure it you can manage it and demand accountability for it.
Measurement is central to effective management. And managers today need much more information than they get from traditional project evaluation methods such as simple ROI, IRR, or NPV. Today's managers need:
  • The ability to measure intangible benefits
  • Control over double counting of benefits or costs across multiple project proposals
  • The ability to evaluate projects in the context of an entire portfolio of potential project investments
  • Methods that provide sensitivity analysis for decision models
  • Calibration methods for eliminating bias in estimated costs or benefits
  • Methods for estimating costs and benefits as probable ranges rather than as arbitrary point estimates
  • Means for understanding of the effects of a negative financial outcome
  • Tools that acknowledge the effects of changing conditions throughout project lifecycles

What can Major Scale Do?

Major Scale will enable you to evaluate all your IT and capital project investments in the context of a portfolio of active or proposed investments, rebalanced throughout the lifecycle of each project.

Major Scale will step you through a complete set of procedures to define investment analysis parameters, determine decision models, generate investment analysis reports and ensure that promised benefits are actually harvested.

Accountability in Ensuring Returns

In-depth analysis of risk/return estimates

We will use techniques tailored to fit the capabilities of your organization. These can include quantification of intangible benefits and probabilistic estimation techniques for forecasting cash flows to ensure that each decision model's input information is comprehensive and reliable.

More accurate forecasting of outcomes

Major Scale will bring higher capability to your organization, including statistical estimation techniques to evaluate the full range of potential ROI outcomes and their volatility.

Real Option values for proposed initiatives

Real Options Analysis provides an economically advanced method for evaluating the monetary value of future opportunities. We examine both operating options, which allow managers the flexibility of changing investment configuration features such as timing, scaling, scope, etc., and strategic growth options that may spawn opportunities for future growth based on the successful outcome of the current initiative.

Major Scale gives management powerful and flexible methods for understanding the risks and opportunities and forecasting the most likely returns from IT and capital project investments. We will enable you to measure and manage project risks within the context of your entire portfolio of projects, tailored to your own unique constraints and risk profile.

 

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