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Index > Small Business Services > Technology Strategy

In today’s business environment even the smallest business needs to think like a big company. The world keeps changing, with online business, outsourcing, globalization, and increased competition. Your IT strategy can help you meet today’s most difficult challenges.

Your IT objectives may seem smaller in scope, but they’re no different from those of big companies:

Introduce effective change for competitive advantage and bottom line gains
Maximize returns on your IT investment dollars
Guarantee maximum system availability at the lowest cost
Reduce operating budgets while improving service levels

Achieving these objectives requires a plan, and that calls for an IT strategy.

The Situation

Common causes for poor small business IT performance include:

• Insufficient risk management – Do you know if you’re getting your money’s worth from you IT investments? Do you know which metrics to use and how to use them?

• Organizational inefficiencies – Do your employees know how to maximize the use of the systems they have now? Are they getting the right information at the right time? Can they share it as needed?

• Structural conservatism – You hate spending money on IT as much as anyone. After all, there’s no end to the amount of upgrades you can do. How do you know when spending money on new technology makes sense?

• Time poverty – Too many conflicting pressures on the boss make it exceedingly difficult to tackle all the important objectives, and then tackle your IT needs as well.

The Solution

Major Scale will help you develop a comprehensive strategy for improving your IT operations through:

Understanding Workflow – Major Scale will analyze how your business operation works and let you know if you have the right IT mix - hardware, software, and databases – to get your business done in the most efficient manner.

Simplified Technology Planning – Major Scale will help you develop a simple, but effective technology plan to meet your workflow needs over the next twelve to thirty six months.

Follow-up and Training – Major Scale will work with your staff team to develop the right processes and procedures, and the right periodic reinforcements, to make sure you get the maximum return on your IT investments.