Major Scale Consulting - Vendor Evaluation & Purchases

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Vendor Evaluation and Selection

Choosing a major vendor requires the same care as choosing key staff members. The consequences of a bad choice can affect your entire organization. Business compatibility rests on what's underneath the surface where careful understanding and mutual respect yield genuine results.

At Major Scale, our senior consultants will guide you through the assessment, decision, and management processes for selecting a vendor partner or system supplier that will move your organization toward its long term objectives.

Major Scale’s methodology will lead you to a fair and objective decision and help you establish required processes and procedures that will allow both you and your supplier to benefit from the partnership. We assist our clients with evaluation, negotiation, implementation and management of any type of IT supplier transaction.

Laying the Foundation

• Define success criteria
• Develop specific business and technology objectives for the new system
• Document the entire scope of elements and services (Business or IT)
• Determine the strategic relevance of each service to the business
• Identify and document all ‘SHOW STOPPERS’
• Develop initial timeline
• Refine and communicate all governance policies, rules, regulations

Understanding Baselines

• Develop cost models of known expenditures for proposed services
• 2 year history of actual and budgeted expenditures
• Identify one-time, non-repeatable expenses
• Identify any retained costs
• Identify all supplier costs and cost growth projections
• Specify service levels
• Estimate all maintenance and support costs
• Account for all software or other licenses
• Estimate contract or temporary labor costs
• Delineate end-of-term contract options

Vendor Evaluation and Selection

• Develop RFP with business objectives, scope definitions & baseline data
• Identify vendors capable of meeting RPF requirements
• Distribute RFP, solicit bids
• Conduct vendor bid presentations
• Manage vendor due diligence inspections (in house)
• Schedule customer vendor inspections
• Solicit revised vendor bids
• Evaluate bids for cost/benefit and cultural/organizational compatibility
• Recommend vendor
• Assist with contract development and negotiation